Vacancies

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Club Travel

Ticketing Consultant (Permanent) Western Cape- Cape Town CBD -Retail
Publication: 05 Jan 2016

Job Description

The main objective of this role is to be a member of the Centralised Ticketing Department in Cape Town issuing tickets on Amadeus, Galileo, Worldspan and Sabre whilst delivering service excellence and positively promoting the Company brand.

Required Qualifications

Experience Required: 2-5 years

Competencies / Skills:

  • Minimum 2 years ticketing experience for intermediate and 3 years for senior.
  • Current proficiency in at least Amadeus, Galileo, Worldspan or Sabre
  • Strong knowledge of International fares and applying fare rules
  • Excellent organisational skills
  • Ability to prioritise work
  • Effective team player
  • Attention to detail with a high level of accuracy
  • Excellent communication skills
  • Ability to creatively source solutions.
  • Able to work under pressure and reach deadlines.

Location

Cape Town CBD

General Details

  • Issue tickets from Amadeus, Galileo, Worldspan, and Sabre.
  • Double check the airfare and ticketing instructions given by consultants.
  • Responsible for manual fare builds, re-issues as well as auto pricing.
  • Ensure all ticketing documentation is in place before issuing.
  • Maintain Ticketing processes and procedures to ensure quick accurate delivery
  • Working as a team with other colleagues.
  • Issuing of EMD’s according to consultants instructions.
  • Adhering to ticketing deadlines
  • Obtaining VNETT cards for cash payments.
  • Open communication with team members and team leader.
  • Ensuring no tickets is issued without a credit card approval code and separate approval codes are obtained per passenger.
  • Ensuring no cash tickets are issued without a bank EFT copy in the correct format.
  • Ensure all bookings are sent through to Quality Control.
  • Ensuring there is no ticket number in the booking prior to issuing in order to avoid duplicates.
  • Assisting colleagues where necessary
  • Work Saturdays.

http://careers.clubtravel.co.za

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now