Vacancies

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American Express Travel

Team Leader (Permanent) Western Cape- Cape Town -Retail
Publication: 11 Jan 2016

Job Description

The incumbent of the position is responsible for ensuring the effectiveness and efficient management of the team. The individual must align to the policies and procedures of Tourvest Travel Services (TTS).

Availability

ASAP

Salary

Neg

Required Qualifications

  • Minimum 7 years consulting experience

  • Matric Qualification

  • Leadership Course
  • Leadership course

All fares courses

Super user course

90% on senior technical assessment

90% on audits

HC/IR course

Intermediate knowledge on excel, power point and word (MS office

Location

Cape Town

General Details

 

  • Referral voucher reports clear daily
  • Invoice errors clear daily
  • Non-validated errors clear daily
  • Uninvoiced ticket report
  • International corporate fare tracking daily
  • Domestic corporate deal report updated with QC
  • Passive sector reports monthly
  • Benchmark reports weekly
  • 1 pax per pnr reports monthly
  • ECC call clearer/complaint (error) logging/invoicing of ECC call reports daily
  • Unused ticket report monthly
  • Refund report monthly
  • Leave audit report and management monthly
  • ADM report and management weekly
  • Audit report overview
  • Incentive calculations monthly
  • Preferred partner support
  • QC, Fares rejection reports
  • Report detailing the reason for every non-preferred partner sold
  • Cash sales
  • Update of operations file monthly
  • LCC correct sign on codes / invoicing/ passive sectors
  • Adhoc reports

Application details

Contact Name :Nomsa Mathebula

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