Vacancies

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American Express Travel

Intermediate Consultant (Permanent) Gauteng- Midrand -Retail
Publication: 24 Feb 2016

Job Description

An outgoing person that enjoys working within a team. Able to handle pressure as this is a demanding In-House environment

Availability

ASAP

Salary

Neg

Required Qualifications

Matric Qualification
Travel Diploma
Minimum 4 years’ experience with at least 3 being in an intermediate role in a similar organisation

Location

Midrand

General Details

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. Ensure the on-going of all-encompassing viability of the Tourvest Travel Services division.

  • Ability to work on the Amadeus/Galileo GDS
  • Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.
  • Accurately complete all reissues
  • Ability to complete all refunds accurately
  • Ensure corporate fares are utilized
  • Alignment to all TTS polices/procedures found on Dashboard
  • Fully conversant with the paperless procedure
  • Full alignment to the TTS Standard Operating Procedures
  • Full understanding of the SOP manualFully conversant with preferred partners both of TTS and the client
  • Ability to update all travelers profiles
  • Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
  • No tickets to be on the uninvited ticket list
  • Understanding and adhering to the clients’ travel policies and procedures
  • The ability to advise the solution to the problem
  • A client centric mentality, with consistent extra mile service
  • Ability to build relationships with TTS clients
  • Immediate attention to any client complaint
  • Adhere to TTS /client turnaround times

Application details

Contact Name :Nomsa Mathebula

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