Vacancies

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American Express Travel

Intermediate Travel Consultant (Permanent) Western Cape- Spearhead -Retail
Publication: 06 Sept 2013

Job Description

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery
 Ability to work on the Amadeus/Galileo GDS
 Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
 Accurately complete all reissues
 Ability to complete all refunds accurately
Ensure corporate fares are utilized

 Understanding and adhering to the clients’ travel policies and procedures
 The ability to advise the solution to the problem
 A client centric mentality, with consistent extra mile service
 Ability to build relationships with TTS clients
 Immediate attention to any client complaint
 Adhere to client turnaround times

Availability

ASAP

Salary

Neg

Required Qualifications

 Matric Qualification
 Travel Diploma

 Minimum 4 years experience with at least 3 being in an intermediate role in a similar organisation
 Beginners and intermediate fares course
 Ticket reissue course
 Ticketing course
 Business with charm and savvy (Excl External Applicants)
 Customer service course
 Sound geographical knowledge
 Sound visa knowledge
 SAM and AGM course

Location

Spearhead

Application details

Contact Name :Nicole Gasser

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