Vacancies

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American Express Travel

Senior Concierge Consultant (Permanent) Gauteng- Rivonia -Retail
Publication: 16 Sept 2016

Job Description

 

To effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Retail Travel. Ensure the ongoing all-encompassing viability of the Tourvest retail travel division

Availability

ASAP

Salary

Neg

Required Qualifications

  • Matric
  • Relevant travel qualification
  • Fares and ticketing basic course
  • Amadeus – full course
  • Minimum 5 years as Senior Travel Consultant (Corporate or Leisure)

Location

Rivonia

General Details

  • Excellent product knowledge
  • Excellent geographical knowledge
  • Fares course successfully completed
  • Knowledge of inter-airline policies and endorsement procedures
  • Understanding and ability to interpret, explain and follow fare rules
  • Full understanding of BSP
  • Fully conversant with preferred partners frequent flyer programmes
  • Full understanding of forex
  • Full understanding of insurance
  • Full understanding and use of fare finder/best fare on the day
  • Full understanding and use of Amadeus
  • Full understanding and use of SAM
  • Ability to distinguish a misquote by an airline or colleague
  • Soft Skills:
  • Converting to preferred partners
  • Up selling on tour products
  • Relevant computer skills – Outlook,
  • Quicktrav, Communicator

Application details

Contact Name :Nomsa Mathebula

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