Vacancies

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American Express Travel

Team Leader (Permanent) Gauteng- Rivonia -Retail
Publication: 16 Sept 2016

Job Description

To manage a team of Senior consultants in all aspects of the below. Applicant would be required to be available after-hours for ad-hoc enquiries. Hours to be discussed on application.

Availability

ASAP

Salary

Neg

Required Qualifications

  • Matric Qualification
  • Leadership Course
  • Minimum 7 years consulting experience

Knowledge

  • Leadership course
  • All fares courses
  • Super user course
  • 90% on senior technical assessment
  • 90% on audits
  • HC/IR course
  • Intermediate knowledge on excel, power point and word (MS office)

 

 

Location

Rivonia

General Details

  • Referral voucher reports clear daily
  • Invoice errors clear daily
  • Non-validated errors clear daily
  • Uninvoiced ticket report daily
  • International corporate fare tracking daily
  • Domestic corporate deal report updated with QC
  • Passive sector reports monthly
  • Benchmark reports weekly
  • 1 passenger per PNR reports monthly
  • ECC call clearer/complaint (error) logging/invoicing of ECC call reports daily
  • Unused ticket report monthly
  • Refund report monthly
  • Leave audit report and management monthly
  • ADM report and management weekly
  • Audit report overview
  • Incentive calculations monthly
  • Preferred partner support
  • QC, Fares rejection reports
  • Report detailing the reason for every non-preferred partner sold
  • Cash sales
  • Update of operations file monthly
  • LCC correct sign on codes / invoicing/ passive sectors
  • Adhoc reports

Application details

Contact Name :Yolande Malebo

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