Vacancies

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Rennies

Team Leader - Cricket SA (Permanent) Gauteng- Johannesburg -Other
Publication: 10 Apr 2017

Job Description

KEY PERFORMANCE OBJECTIVES

 

Productivity

  • Travel and Complex Iternary :

  • Process bookings and issue documents

  • Upsell & facilitate value adding products.

  • Travel Process management  :

  • Manage LD list

  • Manage quality of work and outputs

    Retention

  • Client Experience Management

  • Provide Client  Services and promote continuers service improvement in the team

  • Resolve Client Queries/Complaints  and manage Escalated Queries

  • Adhere to Client policies and Contractual  supplier Agreements

    Profitability

  • Revenue maximization

  • Upsell to improve operating margin

  • Maximum utilization of preferred suppliers

  • Raise vouchers for all services sold

  • Cost Management

  • Manage own costs and time

  • Eliminate unnecessary financial loss

    People

  • Self-development

  • Learning and Growth

  • Self-development – read and research information in order to remain abreast with changes within the Travel Industry

  • Manage own development through a structured PDP

  • Mentor & Coach junior travel consultant

  • Resource utilisation – Nationally & Globally

  • Living the Brand

  • Living the corporate values

  • Team Player – participating in all company initiatives

  • Adhere to Rennies Travel code  of conduct

Availability

ASAP

Salary

Market Related

Required Qualifications

QUALIFICATIONS AND EXPERIENCE

 

Diploma in Travel & Tourism / equivalent NQF Level 5

Previous People Management required

5 - 7 years relevant experience

Excellent Africa and International Fares knowledge

required to work afterhours

Group bookings dealing with VIP Travelers

Extremely organised

Location

Johannesburg

General Details

Rennies Travel would like to appoint a Team Leader at our Cricket SA In-house Johannesburg.

 

Successful candidates will be expected to embrace the Rennies Travel culture, and live the core values which underpin everything we do:

- Integrity

- Passion

- Innovation

- Inclusivity

- Accountability

 

Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to  Rae Oosthuizen Rae.Oosthuizen@renniestravel.com

 

NB: This appointment will be made in accordance with our commitment to Employment Equity.

Application details

Contact Name :Rae Oosthuizen

Contact Phone:011 407 2400

Apply Now