Vacancies

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Infusion Consulting

Operations Manager (Permanent) Gauteng- Johannesburg - Metropolitan -Retail
Publication: 29 Aug 2013

Job Description

The incumbent is responsible for managing Team Leaders within their dedicated portfolio. The individual is dedicated towards achieving highest profitability results, 100% staff & customer satisfaction. Incumbent is expected to understand and expand on current operational structures and is responsible for the branch profitability and staff wellbeing. Agree joint strategies with CGM to achieve principle accountabilities as listed below i.e. increasing revenue by growing existing client base and ensuring best practices and minimizes risk to company.

Availability

ASAP

Salary

Negotiable

Required Qualifications

Matric Certificate
Leadership course

Experience
3 years management experience
7 years consulting experience

Knowledge
All fares courses mandatory
Super user course mandatory
90% on senior Technical Test
HC/IR course
MS office proficient (word/excel/power point/presentation skills)
Advanced writing skills
Finance for non-financial managers

Location

Johannesburg - Metropolitan

General Details

Management of the Consultants team
Team leader 1/1’s weekly
Attendance of the Ops /CGM bi-monthly meeting
Attendance of the staff quarterly meeting and attendance of all your staff
Attendance of the bi-weekly AOD meetings
Attendance of the monthly ops manager meeting
Daily team meetings once every 6 weeks
Performance Management – reviews, skill ups and PDS’s for team leaders only
Training for team leaders/Consultants
Recruitment / CGM communication / staff employment check list
Increases / promotions / staff movement and terminations
Feedback on exit interview to Div Ops and GM
Team leader and branch SOP audit review
Join Divisional Operations Manager Team leader meeting monthly
Communication of all staff movement with CGM and Staff member prior to the move taking place
Communication of staff sick and annual leave to client and CGM
Knowledge of staff’s Job descriptions and ensuring they are adhered to
Ability to consult if required
Successful New business implementation of any new account from all aspects

Application details

Contact Name :Nomsa

Contact Phone:011 465 3944

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