Vacancies

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HRG Rennies Travel

VIP Consultant 09/OP-06 (Permanent) Gauteng- Braamfontein -Retail
Publication: 23 Sept 2013

Job Description

PRIMARY PURPOSE OF THE JOB

To provide an efficient and quality domestic, regional and international travel consulting experience to all VIP corporate customers.

KEY PERFORMANCE OBJECTIVES

• Receive travel requests from corporate clients
• Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client
• Receive and resolve travel queries from clients, e.g. provide assistance to the client in the event that they are stranded, missed the flight, etc.
• Compile a quotation on the travel package and forward this to the client
• Arrange bookings as per the approved quote from the client
• Provide booking confirmation to the client once bookings have been made with suppliers
• Confirm final travel bookings with the client
• Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings
• Apply for visa documentation and travel insurance on behalf of the client
• Order foreign exchange as per the clients requirements and ensure delivery to clients
• Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email
• Read and research information in order to remain abreast with changes within the market

Availability

1 months notice

Salary

Market Related

Required Qualifications

QUALIFICATIONS AND EXPERIENCE
Required
Diploma in Travel & Tourism / equivalent NQF Level 5
8 years relevant experience

Advantageous

Experience in arranging concierge services for VIP clients
24 hours availability

Location

Braamfontein

Application details

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