Vacancies

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Wendys Travel Personnel

Reservations Manager (Permanent) East Rand -Retail
Publication: 15 Nov 2017

Job Description

To manage relevant reservations teams within the Reservations department ensuring that the teams deliver in terms of set performance expectations. 
To perform relevant people management functions within the department.
To provide input into the overall travel operating budget and manage compliance with the annual budget in relevant function/ team.
To maintain and build relationships with internal and external stakeholders.
To ensure optimal performance of own team and finding effective solutions for achieving and delivering set objectives and goals.
To update policies, procedures and system requirements and ensure that information is communicated to the teams as required.

Availability

ASAP/ 1 month's notice

Salary

Negotiable

Required Qualifications

5 years’ experience in a senior role within a customer service environment in the travel industry 
o 2 years supervisory / team leader/ management experience
o Proven track record in successfully reading and interpreting supplier contracts 
o Experience in costing of bookings and customized package itineraries 
• Experience in managing supplier relationships, dealing with escalated customer queries and training consultants 

Location

East Rand

Application details

Contact Name :Wendy/ Kim

Contact Phone:0114658221

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