Vacancies

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Infusion Consulting

Senior VIP Consultant (Permanent) Gauteng- Rivonia -Retail
Publication: 02 Dec 2013

Job Description

Our TMC Co seeks a Senior VIP Consultant to handle all aspects of travel for the top EXCO of corporate clients

Available to Senior Executives and their immediate families only (i.e. Board members, CEO, CFO)
Providing an elite service for high-level staff members requiring personalised attention and discretion including one-on-one face-to-face consultations
Enhanced, speedier turnaround times
To strive toward overall company and product objectives
To ensure that any complaints are an exception and to ensure they are resolved promptly
Focus Preferred Suppliers
Ability to handle pressure and volume, personal accountability
Offering a consistent extra mile service while adhering to the SOP and SLA e.g restaurants, theatre, online check in, frequent flyer miles bookings etc.
To be able to assist the VIP clients after hours if required
Prepared to have personal one on one interaction at the client’s office/home if required
Own transport

Availability

ASAP

Salary

R20K CTC

Required Qualifications

Minimum 7-8 years Travel Experience
Financial awareness
Product Knowledge and understanding of trends and development within the Travel industry
Good Geographical Knowledge – well travelled
Detailed and in-depth knowledge and understanding of the structure, operations, systems, systems and procedures of the organisation
Knowledge and work on the Amadeus/Galileo GDS

Location

Rivonia

General Details

Issue full domestic, regional and point-to-point international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized
Understanding and adhering to the clients’ travel policies and procedures
The ability to advise the solution to the problem
A client centric mentality, with consistent extra mile service

Application details

Contact Name :Nomsa

Contact Phone:011 465 3944

Apply Now