Vacancies

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Club Travel

Corporate Consultant (Permanent) Gauteng- Pretoria -Other
Publication: 28 May 2018

Job Description

JUNIOR, INTERMEDIATE & SENIOR CORPORATE CONSULTANTS

The main objective of this role is to provide information, advice and booking services directly to our clients whilst delivering service excellence and positively promoting the Company brand. This is achieved through exceeding the client’s expectations thereby creating long term relationships, fostering mutually beneficial relationships with suppliers and offering customers the best deals most suited to their needs.

Availability

Immediately

Required Qualifications

Duties and Responsibilities 

Read and understand corporate clients travel policy, know where to find information in the policy and ensure it is kept updated. 
• Ascertain client’s needs and advise suitable products and services.
• Prepare and process quotes within time frame set by the clients Service Level Agreement
• Follow up on all quotes within 3 days.
• Build relationship with client to ensure client retention.
• Book all travel related services (flights & ground) preferably on Sabre (or Galileo, Amadeus), website or with supplier in accordance to the clients travel policy.
• Liaise with key partners such as hotels and airlines regarding bookings and schedules.
• Advise clients regarding passports, visas, health requirements, foreign exchange, travel insurance, car parking, car hire, transfers, accommodation, excursions and any other travel related services.
• Process clients booking including pre-seating, meals and any special requirements.
• Ensure that the client has been informed of the conditions of travel, in writing, before payment is accepted.
• Create and update client’s booking file including client’s contact details and full details of fare quoted and services offered.
• Inform clients of Club Travels’ Terms & Conditions as well as those of the suppliers.
• Collect payment from clients while adhering to Company policy on form of payment and payment procedures. (For leisure bookings)
• Ensure all necessary documentation is issued within allocated time.
• Make certain the conditions of travel are clearly stated on the itinerary.
• Assist with changes to travel arrangements and bookings where necessary.
• Manage and control own queues.

Skills/Experience/Knowledge

  • Minimum 2- 5 years corporate consulting experience with preferably Sabre as a GDS (alternatively Amadeus/Galileo)
  • Excellent geography, destination and product knowledge
  • Outgoing and approachable with exceptional customer service skills
  • Outstanding verbal and written communication skills
  • Passionate about travel and people
  • Computer literate with MS Outlook and the internet
  • Attention to detail
  • Ability to excel under pressure
  • Excellent organisational skills
  • Strong sales focus
  • Team Player

Location

Pretoria

General Details

Your future starts here!

https://www.clubtravel.co.za/about-us/club-careers

Only online applications will be accepted:-

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now