Vacancies

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Club Travel

Intermediate/Senior Consultant (Permanent) Western Cape- Cape Town (CBD) -Retail
Publication: 12 Sept 2018

Job Description

Intermediate to Senior Leisure Consultant urgently needed for German Inbound travel.

  • Assist clients either via email or telephonically
  • Ascertain client’s needs and advise suitable products and services.
  • Prepare and process quotes within the same day, alternatively make contact with the client to advise on progress of booking the same day.
  • Follow up on all quotes within 48 hours.
  • Liaise where necessary with product developers and other key partners such as hotels and airlines regarding bookings and schedules.
  • Advise clients regarding passports, visas, foreign exchange, travel insurance, car parking, car hire, transfers, accommodation and excursions.
  • Process clients booking including pre-seating, meals and any special requirements.
  • Ensure that the client has been informed of the conditions of travel, in writing, before payment is accepted.

Availability

Immediate

Required Qualifications

  • Minimum 5 years leisure consulting experience
  • Strong geography, destination and product knowledge
  • Excellent knowledge of fares and ticketing
  • GDS proficient (preferably on Galileo)
  • Outgoing and approachable with excellent customer service skills
  • Excellent verbal and written communication skills
  • Passionate about travel and people
  • Computer literate with MS Office

Location

Cape Town (CBD)

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now