Vacancies

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Travel With Flair (TWF)

Client Liaison/Sales Support Administrator (Permanent) Western Cape- Greenpoint -Other
Publication: 26 Feb 2019

Job Description

This post is responsible for conducting thorough internal and external investigation into incidences of all types whilst liaising with internal and external stakeholders where after coordinating response through verbal and written communication within specific deadlines aswell as assisting account managers in a supportive role on all exisiting and potential customer engagement.

Required Qualifications

  • Client Liaison / Customer Service level qualification.
  • Minimum 3 years key account management or customer care experience  in a service orientated environment working as an intermediary between operations, finance and end customer.(within a travel management environment is advantageous)
  • Demonstrable excellent written and verbal communication skills
  • Ability to investigate, compile and analyze information pertaining to incidents strategically at all levels.
  • Ability to remain calm when dealing with difficult or distressed people.
  • Understanding of the needs for confidentiality and compliance with service regimes.
  • Portray passion about customer care.
  • Good skill levels in Microsoft office
  • Ability to work on own initiative and as part of a team.
  • Ability to create and maintain a database of company documentation and marketing material so as to compile and complete RFQ’S RFI’S and Business Tenders

Location

Greenpoint

General Details

Deatiled overview on day to day tasks made availible during enquiry stages.

Application details

Contact Name :Dwayne

Contact Phone:0214191350

Apply Now