Vacancies

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Club Travel ITC

Intermediate Consultant (Contract) Western Cape- Cape Town CBD -Other
Publication: 24 May 2019

Job Description

To be part of a dedicated travel team and provide superior travel service and assistance to all our corporate and leisure clients.  

Required Qualifications

  • Assist clients either via email or telephonically
  • Ascertain client’s needs and advise suitable products and services.
  • Prepare and process quotes within the same day, alternatively make contact with the client to advise on progress of booking the same day.
  • Follow up on all quotes within 48 hours.
  • Liaise where necessary with product developers and other key partners such as hotels and airlines regarding bookings and schedules.
  • Advise clients regarding passports, visas, foreign exchange, travel insurance, car parking, car hire, transfers, accommodation and excursions.
  • Process clients booking including pre-seating, meals and any special requirements.
  • Ensure that the client has been informed of the conditions of travel, in writing, before payment is accepted.

Location

Cape Town CBD

General Details

  • Minimum 2 years corporate experience
  • Strong geography, destination and product knowledge
  • Knowledge of fares and ticketing in Travelport/Galileo
  • GDS proficient (preferably on Galileo)
  • Outgoing and approachable with excellent customer service skills
  • Excellent verbal and written communication skills
  • Passionate about travel and people
  • Computer literate with MS Office
  • Attention to detail
  • Ability to excel under pressure

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now