Vacancies

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WOLO Travel

Experience Expert (Permanent) Gauteng- Rosebank Mall -Retail
Publication: 25 Aug 2022

Job Description

WOLO Travel is on a mission to create affordable and unforgettable experiences across the globe. We excite our customers with engaging online content and inspire them in our retail store (or as we call it, Experience Centre) redefining in-store travel browsing and shopping in South Africa. The WOLO Travel team is young, dynamic and resourceful and live by the ethos – We Only Live Once!

The Position
The passionate team of experts at WOLO Travel Rosebank is currently recruiting for highly motivated sales representative who is passionate about selling adventure to a wide variety of travellers waiting to "Experience Everything".

As WOLO Travel's new Experience Expert, you will be working with driven team players and will be responsible for assisting online, email, phone and walk-in customers who are looking to book holiday packages, flights, tours and more.

What you're accountable for:
  • To achieve monthly sales and revenue targets as agreed with your Team Leader.
  • To sell the complete range of WOLO Travel products
  • To contribute new and innovative ideas to continuously improve sales, best practice, and internal procedures
  • To be adaptable to the needs of the business in terms of sales focus and directionally sell into campaigns and sales incentives
  • To adopt and follow sales best practice procedures
  • To maximise revenue by meeting or exceeding customer needs and expectations
  • To build a rapport with customers and maintain their confidence throughout the sales conversation
  • Use personal travel experience and product training to provide excellent advice to customers.
  • Take full responsibility for the administration and ongoing support of your bookings and keep customer informed of progress
  • Support your colleagues' customers to ensure they receive an excellent level of customer service in their absence
  • To respond to customer enquiries in an efficient and timely manner that meet the customer needs.
  • Handle any customer complaints in an efficient and professional manner.
  • Proactively seek to enhance your own personal development with assistance from your Team Leader.
  • To take part in training sessions, briefings and educationals, in order to gain a clear understanding of WOLO Travel products and booking procedures
This is a unique and exciting opportunity to join this rapidly growing company and your chance to take your travel experience to new heights.

Availability

Immediately

Salary

Variable R12,000 - R20,000 plus uncapped commission

Required Qualifications

  • Minimum 1 - 2 years’ experience as a Travel Consultant booking international destinations
  • Prior experience with a GDS (Amadeus, Sabre etc)
  • Matric Certificate
  • Computer Competency
  • Travel & Tourism qualifications looked upon favourably
  • Personal international travel experience is preferred
  • Must provide own transport or be able to travel to Rosebank Mall, Johannesburg

Location

Rosebank Mall

General Details

What's on Offer?
  • Exceptional earning with a variable basic salary from R12k-20k per month plus uncapped commission
  • Free international flight annually
  • Hybrid work from home and office flexibility
  • 12 additional long weekends per year
  • Work remotely overseas for up to 4 weeks per year
  • Paid maternity & parental leave
To apply, please visit:  https://wolotravel.co.za/work-with-us

Access to travel discounts and industry educational trips abroad

Application details