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Club Travel Corporate Branch

Team Leader - MICE : REF MICE TL 30/01 (Permanent) Gauteng- Rosebank , Gauteng -Other
Publication: 25 Jan 2023

Job Description

The main objective of this role is to provide information, advice, and booking services directly to our clients whilst delivering service excellence and positively promoting the Company brand.

This is achieved through exceeding the client’s expectations, creating long-term relationships, fostering mutually beneficial relationships with suppliers, and offering customers the best deals most suited to their needs.

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Salary

- Attractive package market-related, based on experience.

Required Qualifications

  • Must have a valid GDS Certificate (Amadeus is an advantage)
  • Minimum 3-year travel-related tertiary qualification.
  • Excellent knowledge of the GDS and Online Booking Tool (OBT)
  • Minimum of 5 years working in the MICE division and team leading
  • Computer literate in MS Windows and MS    OfficeHave an excellent understanding of:
  •  Airline terms – group bookings
  • Travel industry knowledge 
  • Geography – Destination and product knowledge
  • Ensure technical and product knowledge is updated regularly
  • Updated and latest destination & product knowledge is a must
  • Organising meetings, conferencing, incentives, and group booking
  • Being onsite when needed, doing groundwork as and when requested.
  • Proficiency in English; knowledge of the additional language is an advantage
  • Possess effective organizational skills and the ability to complete multiple tasks and a high volume of work.
  • Excellent time management, organizational, and follow-through skills. 
  • Ability to respond quickly and accurately to requests for information
  • Support team members and management
  • Team monthly report on productivity
  • Proficiency in English; knowledge of the additional language is an advantage
  • Well-versed in various areas of travel
  • Possess competent written and verbal communication skills.
  • Possess effective organizational skills, the ability to complete multiple tasks, and a high volume of work on deadline. 
  • Attention to detail. 
  • Possess a creative outlook with a problem-solving attitude. 
  • Excellent time management, organizational, and follow-through skills. 
  • An ability to respond quickly and accurately to requests for information
  • An ability to provide excellent customer service
  • Self-motivated
  • Ability to work independently
  • Takes the initiative to support team members            and management

Location

Rosebank , Gauteng

General Details

Disclaimer: Should you not receive feedback within two weeks of your application being submitted, kindly note that it means that your application was unfortunately unsuccessful. 

Please note only applications reflecting the reference number (above) will be considered.

Interested applicants must please email their CVs to the HR Department at:  recruitment@clubtravel.co.za using the reference: MICETM | 30/01

Closing date: 30 January 2023

Application details

Contact Name :Amy Liesl Brown

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