Vacancies

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Rennies BCD Travel

Leisure Travel Manager (Permanent) Gauteng- Johannesburg -Retail
Publication: 20 Feb 2023

Job Description

  • SERVICE & SALES - Deliver an outstanding Client Experience while prioritising the right activities to increase sales organically and identifying opportunities for additional revenue streams. Upselling and facilitation of value-added products.
  • TECHNOLOGY - Proactively adopting new technology to ensure all deliverables and outputs are met. Effective usage and understanding of all systems and technology.
  • PROFITABILITY - Raise vouchers for all products sold Maximise revenue opportunities by ensuring that processes are strictly adhered to.
  • ASSET MANAGEMENT - 0% Outstanding on cash sales. Ensure that all technology platforms are used to its full potential to maximise ROI.
  • EXPENSE MANAGEMENT - Utilise Preferred Suppliers. Eliminate unnecessary financial loss by ensuring correct operating processes are in place.
  • PEOPLE - Supervise workflow and work allocation. Taking accountability for your personal growth and development and mentoring junior team members. Living our brand values and promise daily.

Availability

Immediately

Salary

Negotiable based on experience Benefits include: Pension, Medical Aid, Incentives

Required Qualifications

Required (not-negotiable)
  • Required (not-negotiable)
  • Relevant qualifications in Travel and Tourism
  • 8+ years’ experience in the retail travel industry
  • Leisure Travel Consulting Experience

Location

Johannesburg

General Details

Knowledge Required
  • Fares & Ticketing knowledge
  • Travel related system and procedures knowledge
  • GDS (Sabre – advantageous)
  • Domestic, Regional and International Destination knowledge
  • Rennies BCD Travel Products and Services
  • Rennies BCD Travel Policies and Procedures
  • Leisure Online solutions
  • Business acumen
  • Technology Savvy
Skills Required
  • Use of MS Office
  • Verbal and Written Communication (including Listening Skills)
  • Interpersonal Skills
  • Analysis and Problem-Solving Skills
  • Conflict and Complaint Management
  • Time and Stress Management Skills
  • Advanced Research Skills
  • Consulting Skills
  • Telephone Skills
  • Coaching and Mentoring Skills
  • Supervisory Skills and Team Leadership
Personal attributes we value
  • Customer Service Orientation
  • Approachability
  • Detail-orientated and quality driven
  • Initiative
  • Flexibility
  • Professionalism
  • Team Player
  • Diplomacy
  • Energy and Drive
  • Patience

Application details

Contact Name :Lynn Howarth

Contact Phone:+27 (0)87 110 1149

Apply Now