Vacancies

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Ten Lifestyle Group

Luxury Travel Designer - Europe Destination Specialist (Permanent) Western Cape- Cape Town -Other
Publication: 27 Mar 2023

Job Description

Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Luxury Travel Designer you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high-net-worth members, complex flight-inclusive itineraries covering several destinations within Europe and world-wide. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture.

Your exceptional customer service skills, commercial judgment, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other jobs throughout the business.

Key Responsibilities:
  • Design requests by telephone and email of individual trips (flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, and VIP service) for premium cardholders, considering all the needs of the customer
  • Preparation of tailor-made offers and travel documents, preparation of travel programs, obtaining visas and administrative processing
  • Active cross-selling of lifestyle services for travel enquiries

Availability

As soon as possible

Salary

Negotiable depending on experience (and an additional EU Language), plus performance-based bonus.

Required Qualifications

  • Strong and proven track record in Europe leisure sales as well as worldwide itineraries
  • Experience in Travel retail or Tour operator environment essential
  • Experience and sound knowledge of GDS (preferably Amadeus)
  • Professional fluency (both written and spoken) in English (level C2 or higher according to The Common European Framework)
  • Additional German, French and/or Italian proficiency is a big plus
  • Impeccable listening skills, willingness to learn, and ability to work well in a team environment
  • Ability to multitask, assist where needed, maintain strong attention to detail, resolve problems independently, and work well under pressure
  • Energetic and motivated team player who enjoys the challenges
  • You have strong communication skills and love to provide excellent service and quality daily

Location

Cape Town

General Details

  • Have the required authorization to live and work in South Africa
  • Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement.
  • Flexibility : Ability to work shifts and weekends. ( This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; between the hours of 7:00 - 22:00 SAST / with at least one late shift per week).

Application details

Contact Name :Astrid Schirduan-Manley

Contact Phone:021 200 0247

Apply Now