Vacancies

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Grindrod Travel A Division of Grindrod SA (Pty) Ltd

Emergency After Hours Senior Travel Consultant - Remote Working (Permanent) Remote Working -Retail
Publication: 14 Jul 2023

Job Description

Grindrod Travel is looking to secure the Permanent services of an experienced Senior Travel Consultant for its Emergency After Hours Service.  The position requires the successful incumbent to be on call/standby between 17h00 and 08h00 Monday-Friday and 24 hours on weekends and public holidays. This is a remote position working from home. Company Laptop and Mobile Phone will be provided.

Duties Include:
  • Assist with quotes and secure After-Hours emergency reservations for all domestic, regional and international travel related services for clients.
  • Secure last-minute re-routings, quotations and changes to bookings
  • Propose alternative routings/reservations to clients where applicable.
  • Ensure use of preferred supplier agreements where applicable
  • Invoicing and issuing of vouchers.
  • Provide daily feedback reports to manager/consultants.
  • Company Laptop and Cell Phone will be provided

Availability

By 01 Sep 23

Salary

Market Related

Required Qualifications

  • Grade 12 with a Travel and Tourism Diploma or similar Travel qualification
  • Qualification and in-depth working knowledge of the Amadeus GDS system
  • Minimum 5-8 years of corporate and leisure travel experience at a senior consultant level

Location

Remote Working

General Details

  • Strong Fares and Ticketing Knowledge with ability to work with complicated routings and Crew bookings.
  • Sound working knowledge of the Quicktrav mid office system for invoicing and vouchers.
  • Sound knowledge of Visa requirements
  • Excellent written, verbal communication and negotiation skills
  • Ability to work unsupervised and under pressure.
  • High Standard of service excellence provided to clients.
  • Excellent problem-solving abilities. Ability to “think on your feet” and propose last minute solutions to clients.
  • Accuracy and attention to detail
  • Sound  working knowledge of Microsoft Office

Application details

Contact Name :Lisa Massyn

Contact Phone:031 3027521

Apply Now