Vacancies

Club Travel Corporate Branch

Afterhours Senior Consultant (Permanent) Gauteng- Other
Publication: 14 Jul 2023

Job Description

The main objective of this role is to provide information, advice, and booking services during Emergency / After-hours service directly to our clients whilst delivering service excellence and positively promoting the Company brand.

 

This is achieved through exceeding the client’s expectations, creating long-term relationships, fostering mutually beneficial relationships with suppliers, and offering customers the best deals most suited to their needs.

Salary

- Attractive package market-related, based on experience.

Required Qualifications

1.     Adherence to Service level agreement and Travel Policy

2.     Submission of quotes to clients (After hours)

3.     Bookings

4.     Cancellation requests

5.     General

 

-          Advise clients regarding passports, visas, health requirements, foreign exchange, travel insurance, car parking, car hire, accommodation, transfers, excursions, and any other related service.

-          Collect all after-hours fees and any other related fees.

 

-          Remain flexible to the wider business needs of the company by rendering assistance for ad hoc projects and duties as required.

-          All queries must be attended to immediately.

-          Manage and control own GDS queues.

-          Upload client purchase order/requisition document into Papertrail

-          Request pre-payments on Papertrail

 

Knowledge/ Skills Required:

-          Must have a valid GDS Certificate

-          Minimum of 10 years of international consulting experience with a GDS

-          Must be fully proficient with Ticketing on the GDS

-          Ticketing, Fares, GDS, and product knowledge

-          Computer literate in MS Windows and MS Office

-          Have an excellent understanding of:

-          Airline terms

-          Geography

 

Location

General Details

Disclaimer: Should you not receive feedback within two weeks of your application being submitted, kindly note that your application was unfortunately unsuccessful. Further to this, any applications received without the required documentation or correct job reference, i.e., AHSC will not be considered.

Interested applicants must please email their CVs to: Amy Brown at recruitment@clubtravel.co.za :Reference: AHSC                                                      Closing date: 20 July 2023                                     

Application details

Contact Name :Amy Liesl Brown

Apply Now