Vacancies

12...161718192021222324...221222

Professional Career Services (PCS)

Senior Administrative Support: Reservations (Permanent) Western Cape- Cape Town -Wholesale
Publication: 10 Aug 2023

Job Description

The primary duties for this position would include to ensure high touch service for travellers through handling Tour Operator requests

  • Availability check
  • Emailing the suppliers (copy to Safari designer)
  • Creating a file and printing suppliers’ email/confirmation
  • Checking the cost rate in the system against the confirmation received
  • Includes checking provisional expiry date and putting in calendar as a reminder
  • The admin consultant to check with SD if payment received by the agent before going ahead to confirm. 
  • Obtain Guest information from agent
  • Send email to suppliers to confirm services
  • Book all transfers and tours as per the itinerary that is confirmed
  • Once the suppliers send confirmation/invoices back, this needs to be checked by the admin if deposits are required. And if so, they then need to send all relevant information to finance to have these supplies paid. (copy to Safari Designer)
  • Once POP from finance is received, the admin consultant will send this to the relevant suppliers.  
  • All relevant travel documents or vouchers also get done by admin consultant, but the SD also must check it if they want to.
  • Reconfirm services with each supplier to ensure all is in place for the arrival of guests
  • Send through any last minute information received from the Agent to the suppliers.
  • Ensure all payments to suppliers have been made.

Availability

Immediately

Salary

R20000 - R25000 CTC dependent on experience

Required Qualifications

  • Proven travel sales ability, with a strong focus on customer service
  • Excellent verbal and written communication skills
  • Ability to deal with people in a professional and courteous manner, conversing telephonically is an absolute requirement.
  • Above average computer literacy, have experience working in TourPlan
  • Experience in working within a Reservations team

Location

Cape Town

General Details

Hybrid position.

Application details

Contact Name :Nono Mantjiu

Contact Phone:011 789 3337

Apply Now