Vacancies

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Infusion Consulting

Senior Consultant (Permanent) Western Cape- Parrow -Retail
Publication: 21 Jul 2014

Job Description

A position exists for a Senior Consultant in Cape Town with 7 years experience in Travel industry. Galileo, International Fares and Quicktrav

Availability

Immediately Available

Salary

R16K - R17K (depending on experience)

Required Qualifications

Matric
Galileo
Fares and Ticketing
Complex rtw bookings

Location

Parrow

General Details

Required Skills

Papertrail will be an advantage
General computer skills
Excellent Communication skills (written and verbal)
Ability to relate to staff and clients at all levels
Copes well under pressure
Be able to make immediate decisions aligned to company policies
Multi task
Time Management
Knowledge of Frequent Flyer systems
Team Player
Lead by example
Attention to detail / walk the extra mile


Key Responsibilities

AccurateDomestic/Regional/International Travel Bookings on GDS and Internet
ExcellentDomestic/Regional/International Airfare knowledge on GDS and Internet
Nett remit, IT fares and manual fare builds
Knowledge of discounted fares / rules / conditions
Process refunds
Advising clients about passports, vaccinations/health requirements, visa, foreign exchange and travel insurance
Create, cancel and updating client profiles on GDS
Working without supervision
Assist and train junior staff members
Meeting sales targets as set out by the travel manager
Providing customer itineraries for all travel bookings
Ensure travel orders/written confirmation are received in advance for all bookings before processing
Up to date/accurate invoicing of air tickets every day
Vouchers created for all land bookings
Order management
Liaising and negotiating rates/commissions/bill back with suppliers
Undertaking general administration
Dealing with and resolve complaints
Using and updating IT skills

Application details

Contact Name :Nomsa

Contact Phone:011 465 3944

Apply Now