Vacancies

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Infusion Consulting

Client General Manager (Permanent) Gauteng- Sandton -Retail
Publication: 04 Aug 2014

Job Description

The CGM/SRM/SRM is responsible for managing a portfolio of clients with a large focus on the client relationship and delivery of the value add proposition. The individual must be dedicated towards achieving highest profitability results by identifying growth opportunities within the current client base and focusing on the existing fee structures.

Availability

ASAP

Salary

R32K Neg

Required Qualifications

Matric Qualification
Degree in Business Management
3-5 Years in a similar role


KNOWLEDGE

Sales and relationship building capability
Presentations skills and public speaking
Supplier interactions and negotiations
Understanding and delivery of the SLA and Balanced Scorecard
Continued Business consulting in selling technology solutions
Client reviews and workshops
Microsoft (word, power point, excel)
Sound financial knowledge in order to negotiate client fee models and understand margin per client at all times. Drive and manage income statements and profit analysis per client
Ability to read and understand client MI reports and convert into presentable review

Location

Sandton

General Details

Retaining clients
Ensure that each client is profitable to the business
A business plan per client to align to the clients focus and goals for the year ahead
Determine business growth strategy
Sound Financial knowledge
Client files updated and actively referred to (to be included in the client file):
Financials per client (Signed and valid per client at all times)
A valid Contract in place per client at all times
Service level Agreement in place and valid at all times
Balanced Scorecard in place and measured monthly/quarterly
Client details updated at all times (contacts, addresses etc)
Copy of office bible to be kept on file
Minutes of meetings
Travel policy
Corporate agreements information
Compliments and complaints
ECC usage and charges
Client reviews to be conducted according to the client’s needs (quarterly, annually, bi-annually)
Client workshops
Client Travel Policy understanding and assistance with policy changes
Maintain regular client visits as per SLA and minutes thereof

Application details

Contact Name :Nomsa Mathebula

Contact Phone:011 465 3944

Apply Now