Vacancies

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Infusion Consulting

Senior VIP Consultant (Permanent) Gauteng- Johannesburg Metropolitan -Retail
Publication: 13 Feb 2013

Job Description

The Incumbent will be responsible for handling all aspects of travel for EXCO of all corporate clients of the company

Providing an elite service for high-level staff members requiring personalised attention and discretion including one-on-one face-to-face consultations
Enhanced, speedier turnaround times
To strive toward overall company and product objectives
To ensure that any complaints are an exception and to ensure they are resolved promptly
Focus Preferred Suppliers
Ability to handle pressure and volume, personal accountability
Offering a consistent extra mile service while adhering to the SOP and SLA e.g restaurants, theatre, online check in, frequent flyer miles bookings etc.
To be able to assist the VIP clients after hours if required
Prepared to have personal one on one interaction at the client’s office/home if required
Own transport

Availability

ASAP

Salary

Highly neg

Required Qualifications

Matric
Minimum 7 years Travel Experience Amadeus/Galileo GDS
Complex Bookings / Around-the-World
Fares and Ticketing ESSENTIAL and Course 1,2,3 (advantageous)

Location

Johannesburg Metropolitan

General Details

Financial awareness
Product Knowledge and understanding of trends and development within the Travel industry
Good Geographical Knowledge – well travelled
Detailed and in-depth knowledge and understanding of the structure, operations, systems, systems and procedures of the organisation
Knowledge and work on the Amadeus/Galileo GDS
Issue full domestic, regional and point-to-point international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately Ensure corporate fares are utilized Understanding and adhering to the clients’ travel policies and procedures

Application details

Contact Name :Belinda Peddie

Contact Phone:0114653944

Apply Now