Vacancies

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American Express Travel

Intermediate Travel Consultant (Permanent) Gauteng- Pretoria -Retail
Publication: 25 Aug 2014

Job Description

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. Ensure the ongoing of all encompassing viability of the Tourvest Travel Services division.
 Ability to work on the Amadeus/Galileo GDS
 Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
 Accurately complete all reissues
 Ability to complete all refunds accurately
Ensure corporate fares are utilized

 Understanding and adhering to the clients’ travel policies and procedures
 The ability to advise the solution to the problem
 A client centric mentality, with consistent extra mile service
 Ability to build relationships with TTS clients
 Immediate attention to any client complaint
 Adhere to TTS /client turnaround times

Availability

ASAP

Salary

Neg

Required Qualifications

 Matric Qualification
 Travel Diploma

 Minimum 4 years experience with at least 3 being in an intermediate role in a similar organisation
 Beginners and intermediate fares course
 Ticket reissue course
 Ticketing course
 Business with charm and savvy (Excl External Applicants)
 Customer service course
 Sound geographical knowledge
 Sound visa knowledge
 SAM and AGM course

Location

Pretoria

Application details

Contact Name :Nicole Gasser

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