Vacancies

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American Express Travel

Intermediate Travel Consultant (Permanent) Western Cape- CapeTown -Retail
Publication: 05 Feb 2015

Job Description

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery
Ability to work on the Amadeus/Galileo GDS
Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized

 Understanding and adhering to the clients’ travel policies and procedures
 The ability to advise the solution to the problem
 A client centric mentality, with consistent extra mile service
 Ability to build relationships with TTS clients
 Immediate attention to any client complaint
 Adhere to client turnaround times

Availability

ASAP

Salary

Neg

Required Qualifications

Matric Qualification
Travel Diploma

Minimum 4 years experience with at least 3 being in an intermediate role in a similar organisation
Beginners and intermediate fares course
Ticket reissue course
Ticketing course
Business with charm and savvy (Excl External Applicants)
Customer service course
Sound geographical knowledge
Sound visa knowledge
SAM and AGM course

Location

CapeTown

Application details

Contact Name :Nomsa Mathebula

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