Vacancies

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Aero 24

Travel Consultant (Permanent) Western Cape- Century City -Retail
Publication: 19 Mar 2015

Job Description

• Book air, car and hotel reservations using multiple Global Distribution Systems (GDS) for medical, ship crew, missionary,
• Corporate or any other type of traveller.
• Log all calls details correctly for billing purposes.
• Be available to assist on training new and existing staff as delegated by your manager.
• Be a team player and provide assistance to co-workers
• Assisting customers in a professional and upbeat manner
• Understand and execute effective sales techniques
• Understand intricate international airline fares
• Understand & execute intricate international airline ticketing
• Pull over & understand company BAR instructions
• Book & confirm Hotels, Cars, Transfers, Euro Star & any third party requirements for clients set out as per company instructions
• Basic knowledge of Visas, UK & European Airports and UK Rail system
• Handle and overcome objections in a professional yet effective manner
• Have full knowledge of all products in relation to the business
• Have full knowledge of all systems and telephony to execute role
• Develop strong internal relationships with internal & external customers
• Deal with all calls in a complaint manner in line with the FSA
• Work within UK Data Protection Act Guidelines
• Be available to make calls as required

Availability

ASAP

Required Qualifications

• Demonstrate proven track record in Corporate Travel Consultant Industry
• Have Galileo as main reservation system with additional Amadeus, Sabre as an add-on 4 years experience on GDS a minimum requirement
• Fares and Ticketing Level 2-3
• Good computer literacy skills
• Strong verbal skills
• Able to self manage time and ability to multi-task, organise and prioritise
• Professional approach
• Sense of urgency
• Flexibility
• Strong interpersonal skills

Location

Century City

Application details

Contact Name :Robyn Williamson

Contact Phone:021 527 0100

Apply Now