Vacancies

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Travel With Flair (TWF)

Key Accounts Manager (Permanent) Kwazulu Natal- KZN area -Retail
Publication: 12 Apr 2013

Job Description

• Facilitation of a professional travel management structure and relationship between TWF and its client
• Implementation and structuring of Service Level Agreements
• Ensure all corporate agreements are in place in order to finalise Travel Policy
• New account implementation workshops
• Facilitating handover of new business into the administration division of the business
• Providing Travel Advisors with Travelers profiles links and the overall maintenance of all traveler profiles throughout the client contract
• Client liaison and service
• Ensuring MIS info is updated for new clients and ensuring that they have access to on-line reports , monthly management reports and financial info
• Updating of internal monthly management reports
• Submit call report to National Sales & marketing Manager on a weekly & monthly basis
• Submit monthly client report to National Sales & Marketing Manager regarding appointments and problem areas
• Arranging of educationals / breakfast/ clients functions and liaison with new business
• Organise corporate travel workshops
• Relationship management and corporate gifting.
• Monthly evaluations regarding corporate structures. process flows and procedures
• Presenting training to clients on Travel Policies and Procedures, Supplier and Product knowledge
• Ensuring up to date knowledge of products and suppliers
• Facilitate quarterly review meetings, prepare quarterly review feedback to clients
• Follow up on payment queries and outstanding payments
• Arrange exhibitions/ Golf days and client sports days.

Availability

ASAP

Salary

Negotiable

Required Qualifications

• Good product knowledge & sound geographical knowledge
• Excellent communication skills , both written and spoken
• Full understanding and use of: * Computer literate in office and a good ability to work with excel
• Corporate and private fares and other supplier deals
• Full understanding and ability to negotiate service fees
• Time management: ability to prioritise, plan and meet deadlines
• Ability to handle pressure and volume –multitasked
• Attendance to company meetings and functions/team building
• Travel industry background Minimum requirements
• Marketing/PR Qualification
• Highly computer literate, e.g. Power point and Excel.
• Valid driver’s license is essential
• Own vehicle
• 3-5 year’s experience in a sales or similar role within the travel industry

Location

KZN area

Application details

Contact Name :Azola Klaas

Contact Phone:012 424 3300

Apply Now