Vacancies

Travelstart

After Hours Guest Agent (Permanent) Western Cape- Cape Town CBD -Ticketing
Publication: 06 Aug 2015

Job Description

You will be responsible for interacting with clients across various platforms by delivering world class customer services during After Hours shifts; 15:00 - 00:00 on weekdays with rotational weekends and Public Holiday shifts. At this stage you will be able to work from home.

Required Qualifications

Technical skill requirements:
  • Efficient working knowledge of Amadeus;
  • Minimum one year's experience in travel essential;
  • Knowledge of customer service principles and practices;
  • Problem analysis and problem-solving;
  • Flexibility;
  • English essential; and
  • Afrikaans or other languages is a plus.

Location

Cape Town CBD

General Details

Personal Competency Requirements:
  • Ability to deliver world class client services;
  • Interpersonal skills;
  • Communication skills – verbal and written;
  • Listening skills;
  • Being able to multitask;
  • Diligent;
  • Attention to detail;
  • Accuracy;
  • Team player;
  • Self motivated; and
  • Proactive with a positive approach.
Travelstart Positions are open to South Africans or Permanent Residences of South Africa only.
If you are interested in this GREAT opportunity email your CV to hr@travelstart.com with After Hours Guest Agent in the subject line. 
Any applicants not meeting the minimum requirements will not receive a response.
Please note that we reserve to right to amend, freeze the role or not hire. The final appointment will be at the discretion of Travelstart.
Good luck!

Application details

Apply Now