Job Description
- Responsible for providing travel services for the Leisure clients
- Handling any deviation travel requests, focusing on client's requests and requirements. This is inclusive of air, hotels, packages, car hire and any travel related services.
- Also responsible for maintaining a high level of customer service to clients and corporate referral
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
Minimum 3 years as Senior Travel Consultant (Corporate or Leisure) Matric Relevant travel qualifications Fare and ticketing basic course Amadeus – full course
Location
Gauteng
Rivonia
General Details
- Ensure that all relevant details are obtained from clients
- Create all the necessary entries in Amadeus avoiding any fictitious information
- Process client requests by conducting all required reservations Build relationships with clients to ensure repeat business
- Book air travel with various airlines bearing in mind our company’s relationship with preferred carriers
- Book car hire using preferred suppliers wherever possible
- Book hotel accommodation and travel packages, also remembering to use preferred partners
- Provide clients with information with regard to travel Insurance Manage and control your own queue in Amadeus
- Arrange collection and delivery of travel documentation
- Provide clients with travel itineraries
- Arrange visas on request and provide relevant information
- Follow-up on e-mail enquiries
- Prepare and process quote requests
- Sign on to Dashboard daily to obtain updates
- Ensure that you update your product knowledge on an ongoing basis so that you maintain good knowledge
- Accountable for all cash sales from clients
- Using TDT for ticketing and Vouchers where required
- Using of Swipe Request Form
- Using of Invoicing Request Form
- Obtaining CCCF copies where required
- To ensure all monies are collected
- Accountable for all ADM’s and errors – must work accurately at all times Using operator online payment gateways to secure reservations where possible
- Adhere to standard operating procedures at all times i.e. pre-seating clients, meals requests, before and after service etc.
Application details
Nomsa Mathebula
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