Job Description
An outgoing person that enjoys working within a team and on their own. Able to handle pressure as client can be very demanding.
Availability
ASAP
Salary
Neg
Required Qualifications
Qualification:
- Matric Qualification
- Travel DiplomaMinimum 3-5 years’ experience with at least 1 year being in an intermediate role in a similar organisation
Knowledge
- Beginners fares courses – intermediate preferable
- Ticket reissue course
Location
Western Cape
Bellville
General Details
- Knowledge and able to work on the Amadeus GDS & TravelIT online booking solution.
- Ability to issue full reservations including hotel, car, air, transfer, B&B, etc. – domestic, regional and point to point International
- Ability to accurately complete domestic reissues
- Ability to complete all refunds accurately
- Ensure corporate fares are utilized
- Limited QC rejectionsAlignment to all TTS policies/procedures found on Dashboard
- Fully conversant with the paperless procedureFull alignment to the TTS Standard Operating Procedures
- Fully conversant with preferred partners both of TTS and the client
- Ability to update all travelers profilesUnderstanding and adhering to the clients’ travel policies and procedures
- The ability to advise the solution to the problem
- Being a professional at all times
- A client centric mentality, with consistent extra mile service
- Ability to build relationships with TTS clients
- Immediate attention to any client complaint
- Adhere to TTS /client turnaround timesAttendance of company meetings and functions/team building
- Build and maintain multi-level relationships within TTS
- Networking at industry related events
- Team player
Application details
Nomsa Mathebula
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