Travelinfo

Ensure that all documents are completed and double checked before sent out to client’s and to ensure that the clients receive the correct necessary documents on time. Following up on payment and resolving outstanding queries timeously. Ensure all outstanding transactions on AA is reported on to Supervisor.

ASAP

Neg

Qualification:

Matric qualification
An outgoing person that enjoys working within a team. Able to work well under pressure.
Competent skills in English (written and spoken)
Customer care principles
Customer needs
Basic accounting principles / administration

Western Cape

Cape Town

To print / send all invoices from our AGM system linked to account holders statements. Retrieve all supplier invoices from paper trail linked to the AGM invoices .Match to TTS account statements & deliver on time as per clients requests.
Responsible for requesting and following up on payments from respective clients as well as allocating payment to the invoices paid.
To report to direct line Manager wrt all outstanding transactions on AA as & when requested.
Respond to queries within 48 hours of receipt and resolve within 5 working days.
Ability to build good relationships with the team easily, at all levels.
Ensure excellent staff interaction and team work.
Instilling accuracy and structure through quality control
Upholding Client SLA

Nomsa Mathebula

American Express Travel