Job Description
- Responsible for full BSP function
- Process electronic ticket and ticket refunds as per consultant request on
Galileo / Worldspan through BSP link or using GDS system
- Issuing credit notes when refunds are authorized through BSP
- Receive, investigate and resolve queries from the Airlines and
Consultants
- Apply to airlines for unused air ticket refunds and ensure that funds are
allocated timeously and correctly
- Processing of refunds on BSP link
- Responsible for follow up on all delayed refunds
- Follow up on airline refunds to ensure that clients are correctly credited
with refunds
- Filing refunds once credit noted
- Process full BSP recon
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
Tertiary qualification in Travel and Tourism or Finance
Experience in supervising / overseeing BSP department
Skills:
* Previous experience in managing/ supervising BSP Department in a
Travel agency
* Must be BSP IATA accredited
* Knowledge of how to process automated refunds, processing of refunds
on BSP link
* Knowledge of BSP recon
* Ticketing experience will be an advantage
* Worldspan / Galileo knowledge essential
* Excellent organizational skills
* Attention to detail
* High level of accuracy
Location
Gauteng
Greenside
Application details
Tandi Rosenbrock
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