Job Description
The main objective of this role is to co-ordinate the operational activities of the department in accordance with company procedures and policies, ensuring high productivity and delivering service excellence. This is achieved through managing, developing and motivating the department to achieve results within given time frames.
- Train and assist all partners & franchises on all Club Travel’s current technology offerings.
- Assist the Franchise Director/Manager with the growth of the Franchise Department by identifying potential partners and then assisting with the sales process.
- Thoroughly understand Club Travel’s operations systems and their application within the business.
- Analyse and document business processes and problems. Develop solutions to enhance efficiencies.
- Schedule monthly and bi monthly meetings with all partners.
- Responsible to meet department productivity and quality goals.
- Communicate with Supervisors, Managers, and Directors on Department operations.
- Attending meetings in the Franchise Directors/Managers absence.
- Networking to increase contact base
- Compile a prospect plan, reviewing and updating monthly with Franchise Director
- Ensure a positive image of Club Travel is maintained at all times
- Build and maintain a professional relationship and effective communication with all Club Travel’s partners.
- Remain flexible to the wider business needs of the company by rendering assistance for ad hoc projects and duties as required
Availability
Immediately
Location
Kwazulu Natal
Durban
General Details
http://careers.clubtravel.co.za
Application details
Wardah Smith
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