To competently handle all aspects of domestic, regional and international travel – both inbound and outbound.
Ensure excellent customer service
Ensure excellent staff interaction and team work
Ensure close interaction and team work
Ensure good financial and cost management
One Month notice period/ 4 weeks notice period
Market Related
Qualification:
Gauteng
Pretoria
Travel Product Knowledge and understanding of trends and developments within the travel industry
Preferred suppliers and Carlson Wagonlit branded product knowledge
Fares knowledge
Customer Care principles
Accounting principles / administration
Detailed and in-depth knowledge and understanding of the structure, operations, systems, HR policies, and procedures of the organisation
Experience in handling complex travel arrangements
Skills:
Interpersonal skills
Ability to communicate at all levels
Team player
Initiative
Accuracy
Ability to work under pressure & tolerance for stress
Problem Solving Ability
Accountability
Attitudes:
Enthusiastic
Creative
Motivated
Assertive
Customer driven / Service Orientated
Attention to detail
Helani Maluleke