The incumbent of this role must effectively act as a quality medium of ensuring allocation of booking requests are filtered to travel consultants and adhoc reports when required. The logistics person will also assist with the clearing of queues, monitors and finance queries for the Travelit hub as long as assist with any ad hoc requests. Working hours from 09:30 to 18:00
ASAP
Neg
Qualification:
Matric Qualification
Travel DiplomaMinimum 2 years’ experience in the travel industry
Beginners and intermediate fares course
Galileo/ Amadeus
Quicktrav/ SAM
TravelIT System
Ticket reissue course
Ticketing course
Business with charm and savvy (Excel External Applicants)
Customer service course
Sound geographical knowledge
Sound visa knowledge
SAM and AGM course
Gauteng
Rivonia
Ability to work on the Galileo/Amadeus GDS
Ability to work on the TravelIT online reservations system.
Ability to issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.
Ability to accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilizedLimited QC rejection
Ability to accurately conclude multi-sector reservationsFull alignment to the TTS Standard Operating Procedures
Full understanding of the SOP manual including the Travelit queues and monitors processAlignment to all TTS polices/procedures found on Dashboard
Fully conversant with the paperless procedure
Ensure Queues and Monitors are checked as per SOP
Email distribution among the team
Prepayment assistance
Finance query assistance
Navigational support assistance
Nomsa Mathebula