Job Description
- You will be positioned in a call centre. You will be on the frontline of the company. As first point of contact, you will be expected to answer both phone calls and email requests from our clients/customers and look after them from start to finish
- You will be required to offer the highest level of customer service at all times, proactively maintain relationships with clients/customers and work to improve the business development of United Europe as a whole.
- You will be required to advise and develop a travel solution based accurately on the clients/customers requirements that offers the most appropriate combination of price, product and the clients/customers personal interest.
- You will need knowledge and experience in the destinations we sell (Europe and North America) as you will be required to plan travel arrangements that consist of ad hoc product and services consisting of, but not limited to, airline tickets, cruise and touring itineraries, accommodation, transfers, event and attraction tickets as well as provide insurance and visa assistance.
- You will be required to use the company reservations system to manage all aspects of any enquiry, from initial quote, through booking, confirmation, invoicing and receipting to voucher and document delivery.
Availability
Immediately
Salary
Market Related (Basic + Target Incentive)
Required Qualifications
Qualification:
- Minimum 2 Years’ experience as a wholesale consultant or 4 years as a retail consultant.
- Matric Certificate.
- International Travel experience (preferably Europe and/or the USA).
- Strong sense of customer service.
- Excellent communication skills, must be confident in both verbal and written interactions.
- Excellent organizational skills.
- Knowledge of travel and travel products, procedures and services.
- Excellent computer/software skills.
- Be part of the team and be ready to assist where required, irrespective of the area of the business.
- South African citizenship required.
- Occasional Travel.
- Own car is necessary.
Location
Gauteng
Fourways, Sandton
General Details
All interested parties must please send a current CV to cv@unitedeurope.co.za - click on "Apply Now" button. Our office is located in Fourways, Sandton. Remuneration will be based on market experience.
United Europe is a growing company that has a philosophy based on the professional delivery of quality service, products and price.
If You are professional, punctual, dedicated and want to work at a mid-size, dynamic company that believes enjoyment, travel and lifestyle are not just words people once associated with the travel industry, send in your CV!
Please consider your application unsuccessful if you haven’t heard from us inside two weeks.
Application details
Elana Van Der Walt
Apply Now