Job Description
KEY PERFORMANCE OBJECTIVES:
- Engage, uncover, interpret and deliver consultative service that exceeds the needs of the leisure traveler as well as his/ her significant others travelling together
- Continually enhance your knowledge to ensure quality options and information is provided and that you stay abreast of all industry products, offers and value adds
- Stay abreast of the evolving content in Renniestravel.com and follow best practice procedures
- Embrace the opportunity to cross and upsell to all direct clients booking on the site
- Ensure that the relationship with the traveller is maintained so as to generate repeat business
- Ensure that you maintain a sustainable revenue ratio for all transactions
- Accept accountability for the travel experience provided to the client
- Ensure that all travel bookings are facilitated timeously, professionally and in line with customer expectations
- Service provision according to the RT service non-negotiables
- Excellent communication skills and fluent in written and spoken English
- Good organizational ability.
BEHAVIOUR AND ATTRIBUTES:
- Confident sales approach
- Excellent interpersonal skills
- Passionate about service excellence
- Diligent and self-motivated
- Responsible but fun loving
- Proactive, have a sense of urgency and act quickly to resolve challenges
- Live the organization’s values.
QUALIFICATIONS AND EXPERIENCE:
- Must have travelled extensively
- 5 years relevant experience selling international travel
- Galileo and Sabre proficient (advantageous)
START DATE: As soon as possible
Availability
ASAP
Salary
Market Related
Required Qualifications
Qualification:
QUALIFICATIONS AND EXPERIENCE:
- Must have travelled extensively
- 5 years relevant experience selling international travel
- Galileo and Sabre proficient (advantageous)
START DATE: As soon as possible
Location
Gauteng
Johannesburg
General Details
Rennies Travel would like to appoint a Senior Leisure Consultant for our MTN Inhouse.
Successful candidates will be expected to embrace the Rennies culture, and live the core values which underpin everything we do:
- Integrity
- Passion
- Innovation
- Inclusivity
- Accountability
Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to Rae.Oosthuizen@renniestravel.com
Application details
Bernice Mitchell
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