Job Description
PRIMARY PURPOSE OF THE JOB
To ensure that the monies owed by debtors is received in the bank account according to the credit terms granted to the client.
KEY PERFORMANCE OBJECTIVES
• Receive and resolve queries from clients, e.g. incorrect fees, incorrect accounts, etc
• Liaise with travel consultants on correction of errors in terms of client queries, i.e. services fees, fares, etc. for resolution of client queries
• Follow up with hotels for bill backs in the event that the client has lost the documentation and resend the invoices to the client for payment
• Provide feedback to clients on resolved queries
• Receive invoices from DCC department and check invoices for correctness, i.e. service fees, order numbers, cost centres, etc.
• Attach orders to invoices for submission to client as per client's request
• Submit invoices to clients who pay by EFT or cheque on a weekly basis and daily to clients who use the CPP system - credit card system
• Print debtors statements from the system and issue to clients at month end for payment to be made
• Follow up with clients to ensure that the clients have received their invoices and all documentation for timeous payment to be made
• Reconcile (List) the credit card statement of clients with invoice numbers i.e. actual travel documents and invoices against the credit card statement and ensure that the client receives all documentation timeously for payment
• Follow up on airline refunds with the BSP clerk to ensure that clients are correctly credited with refunds
• Continuously follow up with clients to ensure that payments are made accurately and timeously
• Do reference, ITC and bank code checks on clients before opening a client account
• Open accounts for clients once approval has been received by the General Manager
• Notify Travel consultants of new accounts that have been opened
• Read and research information in order to remain abreast with changes within the market
• Balance report against Payment Reports and Bank Statements
• Capture and match debtors payments
• Grv of invoices
• Recons between Invoice and Credit note audit trail and financial system
• Recons between supplier statements and financial system
• Credit card matching between statement and financial system
Required Qualifications
Qualification:
Grade 12 – With accounting and Maths as a subject
Diploma in Credit Control or equivalent (NQF Level 5)
5 years credit control experience
Location
Gauteng
Corporate Office - Braamfontein
Application details
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