Wendys Travel Personnel

Senior Reservations Call Centre Consultant (Permanent) Gauteng - Randburg- Wholesale
Pub: 26 Jun 2017

Job Description

MINIMUM EXPERIENCE     

Wonderful opportunity to join Market Leader!!!

A minimum of 10 years’ experience in the travel industry

Adequate fare knowledge

GDS qualification – preferably Galileo

Excellent customer service skills

Excellent communication skills 

KEY PERFORMANCE AND RESULT AREAS

To offer exceptional customer service to  clients / agents

Provide detailed information on properties in order to maximise and convert sales

Accurate target driven booking and quoting of reservations

Booking / quotation of packages utilising both the reservation system and the GDS

Consulting on the hotels and extras offered

Offering of alternatives

Amendment of reservations / quotations

Actioning of email enquiries when required

Availability

asap/1 month's notice

Salary

Above market related salary

Location

Gauteng

Randburg

Application details

Wendy or Kim

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