Job Description
Main Purpose
The main objective of this role is to foster mutually beneficial relationships with customers in order to ensure prompt and timeous payment of accounts thus assisting in maintaining a healthy and positive cash flow for the company. This is achieved through exceeding the client’s expectations while positively promoting the Company brand.
Duties and Responsibilties
- Daily source orders /travel requests from system to support invoices processed on account
- Daily Source orders from consultants that are missing
- Daily ensure a 48 hour turnaround on queries received to ensure prompt payment of account and that schedules can be sent out to client timeously.
- Mondays – Run previous week’s report. Attach sourced documentation as support.
- Weekly ensure that two batches of documentation (schedules) is delivered to the client, dependant on volume. Minimum of 1 Batch per week.
- Ensure that client is e-mailed a copy of the schedule they will be receiving.
- Ensure client acknowledges that mailed schedule and actual schedule received agrees.
- Ensure that a good working relationship between yourself and client is maintained.
- Ensure client adheres to their credit agreement.
- Check Bank statement DAILY for monies received from client who pay via EFT.
- Receipt monies to correct client account.
- Allocate payment to correct invoices as per remittance advice received from client.
- Run journals daily.
- Ensure Team Leader/operations Manager is kept up to date with any queries / complaints that may impact on receiving timeous payment.
- Ensure that the Team Leader get a weekly list of issues and invoices not submitted due to orders/travel requests not received.
Required Qualifications
Qualification:
- Previous travel agency accounts experience an advantage
- Outgoing and approachable
- Excellent verbal and written communication skills
- Excel knowledge (Intermediate)
- Accounting Knowledge
- Computer literate
- Attention to detail
- Ability to work independently
- Ability to work with limited supervision
- Ability to excel under pressure
- Excellent organisational skills
- Team player
Location
Rosebank
General Details
http://careers.clubtravel.co.za
Application details
Wardah Smith
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