Job Description
To ensure all Debtors trade within credit terms and if in the unlikely event that they don’t, to urgently set up to resolve issues to get them back on track and to assess with Management whether interest should be applied or the account suspended. To be able to account for every balance on the Agewise and be able to verify why there is a balance at all. To ensure any write offs and entries not in the normal course of the business are approved. To ensure any flow of funds into or out of the company follow company internal control procedures to protect against fraud and error.
Required Qualifications
Qualification:
Responsible for the following monthly reports for the Financial Manager/Operations Manager and Financial Director
- Debtors Age Wise – Month end no comments
- Debtors Age Wise with comments – Run 10th of month will all allocations done and allocated for previous month’s payments.
- Ensure no deviations
Staff Responsibility:
- Have weekly meetings with Debtors team to ensure all reports for clients completed and delivered.
- Ensure staff understand importance of Credit control and monitor weekly
- Ensure that Staff are properly trained in their respective job functions. (Will be assisted by Corporate Accounts Manager)
Client Responsibility:
- Ensure that client queries are handled timeously by staff within a 48 hour turnaround period.
- Attend meetings with Clients if required when Corporate Team Leader or Operations Manager is not available.
- Assist with client queries that cannot be delegated.
- Set up of Clients in Protas with assistance of Corporate Accounts Manager.
- Manage with the Corporate Accounts Manager new accounts for first three months. For first week ensure all fees are checked daily and correctly charged, and that processes are followed correctly before moving away from new client.
General:
- Any internal queries
- Emails to be answered within 24 hours max 48 hours
- Run Weekly Listings for all accounts in detailed format. Go through the accounts to ensure all allocations done. Ensure that staff members responsible for these accounts know what is going on, on their accounts by questioning any old item with them.
- Ensure Managers get weekly Leisure listings with deadlines for comments to action where needed
- Send Detailed Staff Error and Adm listings to Managers 15th and
Location
General Details
- Outgoing and approachable with excellent customer service skills
- Excellent verbal and written communication skills
- Computer Literate
- Attention to detail
- Ability to excel under pressure
- Outgoing and approachable with excellent staff skills
- Knowledge of accounting essential
- Excellent organisational skills
- Team player
Key Measures
• 360 degree Performance Appraisals with Manager, clients and colleagues
• Achieving agreed deadlines
Application details
Wardah Smith
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