Job Description
To provide first and second line support to the business as per SLA. To take calls, logging and update customer queries, technical diagnostics/troubleshooting and managing customer expectations. The case resolutions will range from basic technical repairs and knowledge base to in-depth technical solutions.
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
* Matric Qualification
* Clear ITC and Criminal record
* A+ N+ Qualification
* MCP Certificate
* 3 Years experience in a similar role
Location
Gauteng
Randburg
General Details
* Knowledge of IT best practise and procedure
* Sound understanding of desktop, laptops, printers, servers and network support
* Basic knowledge of PC hardware configuration
Application details
Leigh Bootha
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