Receive travel requests from corporate and leisure clients
Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client
Compile a quotation on the travel package and forward this to the client
Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings
Arrange bookings as per the approved quote from the client
Provide booking confirmation to the client once bookings have been made with suppliers
Confirm final travel bookings with the client
Receive and resolve travel queries from clients, e.g. provide assistance to the client in the event that they are stranded, missed the flight, etc.
Apply for visa documentation and travel insurance on behalf of the client
Order foreign exchange as per the client’s requirements and ensure delivery to clients
Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email
Read and research information in order to remain abreast with changes within the market
Your working hours will be on rostered shifts and work will be almost entirely after hours.
ASAP
Market Related
Qualification:
Diploma in Travel & Tourism / equivalent NQF Level 5
5 - 6 years relevant experience
A strong background in international and domestic re-issues
Western Cape
Cape Town
Rennies Travel would like to appoint a top Senior Consultant for the AOT after-hours division.
Successful candidates will be expected to embrace the Rennies Travel culture, and live the core values which underpin everything we do:
· Care and respect for every individual
· High quality standards and performance
· Obsession with customer service and personal attention
· Integrity & honesty; confidentiality
· Enthusiasm and passion.
Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to Careers@rennies.com
NB: This appointment will be made in accordance with our commitment to Employment Equity.
Reagan Smith