Job Description
Main Purpose
Function reporting directly to the Head of sales. The successful candidate is expected to provide and maintain the quality and standards of the Company within a pressurized environment and responsible to provide a full implementation and administrative function.
Key Responsibilities - Implementation
- Liase with sales team and client and establish client and Business Requirements
- Prepare an implementation action plan
- Identify key people and teams to be involved in implementation process – Project team
- Ensure communication with all divisions and client to ensure all necessary information is gathered and communicated to all relevant teams
- Confirm all communicated information has been implemented within each division
- Test all systems and processes
- Oversee and ensure contracts and SLA are finalised
- Oversee Training from relevant individuals is completed on all levels needs to be done – eg. Fees, finance and ops processes
- Checklist and formal signed off handover
Key responsibilities - Administrative sales function
- Perform an efficient administrative support function as and when required
- Ensuring effective communication between internal departments
- Ensuring all necessary company documents, certificates etc. are current and updated
- Managing CSD registration process
- Supplier registrations
- Complete all daily duties as set out in departmental duties as per operational requirements
- To complete additional tasks as and where directed
Required Qualifications
Qualification:
- An appropriate project management recognised qualification would be advantageous
- Two to three years’ experience in a similar position in a Travel Management environment
- Effective communication, problem solving, decision making and conflict management skills
- Professional, assertive and pleasant disposition
- Quality and customer service driven
- Literacy in Microsoft packages
- Ability to work without supervision and within a team
- Attention to detail pertaining to area of responsibility
- Ability to use Initiative and be proactive and self-driven
- Drivers licence and own car is essential
Location
Gauteng
Rosebank
General Details
Http://careers.clubtravel.co.za
Application details
Wardah Smith
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