Job Description
- Compiling innovative incentive tour itineraries and sourcing the best suppliers per tour
- Quoting and Reservations
- Client Service - attending to the Group’s travel requirements & providing professional service at all times
- Respond to clients ASAP (quick turn around time)
- Booking and processing accurately and on time flights and all land arrangements
- Excellent presentation skills
- Effective organisation of any Foreign Exchange requirements
- Travel Insurance - ensure the group's needs are accurately met
- Visa Service - timeous and accurate
- Assisting and handling the special needs of individuals – breakaway bookings, special meals, requests etc
- Handle client queries as per the Service Level Agreement or by agreement with the client
- Handle emergency situations - as per the Service level Agreement or by agreement with the client
- Quote - as per the Service Level Agreement or by agreement with the client
- Organise timeous delivery of all travel documentation
- Manage financials - maintain and ensure accurate
- Manage own special information and documentation.
- Adhering to supplier deadlines and cancellation policies
Availability
Asap
Salary
Negotiable
Required Qualifications
Qualification:
- Full understanding of Galileo reservations system
- Fully conversant with MS Office
- Knowledge of Quicktrav
- Travel qualification required
- Project management
- Tour Leader Qualification
- At least 3 years previous experience as an Incentives Travel Consultant.
- Extensive travel (personal/educational) an advantage - ensure high efficiency
Location
Gauteng
Pretoria
General Details
- Check news on computer daily for updated knowledge and changes in the Incentives Travel industry
- Ensure product knowledge is updated regularly e.g. airfare changes, new products, destinations etc.
- Update and gain product knowledge through educationals and/or
- Familiarisation trips to hotels, cruise boats,etc.
- Pre-tour site inspections
- Attend Industry workshops regularly
- Online destination workshops to stay up to date with trends etc
- Liaise with various suppliers - representatives
Assist other consultants when required
Application details
Carien Du Toit
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