Job Description
Reservations Agent for an international airline based at Cape Town International Airport.
- Handling of face to face, telephonic and email reservations.
- Ticketing / Manual Fare Builds / Groups / Re-issuing / Refunds / Date Changes / EMD’s & Excess Baggage processing.
- General Customer Services & Assistance.
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
- Minimum 2 Years International airline reservations and ticketing experience
- GDS Reservations System training / experience (Gabriel preferable).
- Strong customer service focus and ability to work under pressure.
- Computer Literate - Microsoft Office etc
- Must be fluent in speaking / writing English.
- Retail Travel experience with Galileo an advantage.
Location
Western Cape
Cape Town International Airport
Application details
Matthew Simpson
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