Job Description
PRIMARY PURPOSE OF THE JOB
The position needs to co-ordination and implementation of Incentive and Conference programmes for Rennies Travel Clients
KEY PERFORMANCE OBJECTIVES
- Design, implement and manage incentive trips and groups
- Liaison with international agents
- Writing incentive proposals
- Developing creative itineraries that meet the client’s needs
- Make and coordinate all bookings relating to the incentive trip
- Assist incentive manager with the development of all documentation for the trips (tour-leading manuals, daily programmes; itineraries; achievement documentation)
- Co-ordinate all VISA requirements for groups
- Co-ordinate registration forms and masterlists for groups
- Co-ordinate the entire incentive programme
- Being available to tour lead some programmes as required
- Provide general back-up support to the incentive manager
- Assist with researching destinations as required
- To competently handle all aspects of Conferencing and events reservations, which would encompass: venue sourcing and booking; co-ordination of events; fare and rate negotiation, car hire & transfer bookings as well as any applicable flight reservations
- Ensure excellent customer contact and service by providing an error free service
FINANCIAL
- Develop conference quotations and bookings for corporate clients.
- Develop event quotations and bookings for corporate clients.
- Ensure that quotations are in line with client’s budget.
- Reconciliation on completion of groups.
BUSINESS PROCESS
- Competently handle all aspects of conferencing and events reservations.
- Maintain changes to procedures.
- Booking changes.
- Transfer bookings.
- Hotel bookings.
- Premier lounge bookings.
- Enforce the client’s travel policy and report any exceptions.
CLIENT INTIMACY
- Ensure excellent customer contact and service by understanding market forces and developments and how these may impact on service requirements.
LEARNING & GROWTH
- Provide support for other staff members in the team.
- Develop own creative skills
- Remain abreast of developments in the events and conferencing arena.
Availability
asap
Salary
Market related
Required Qualifications
Qualification:
QUALIFICATIONS AND EXPERIENCE
Qualifications Required (not-negotiable):
- Certificate / Diploma in Travel and Tourism / equivalent NQF Level 5
- Galileo Reservation Certification
Knowledge Required (not-negotiable):
- Basic knowledge of accounting principles/administration.
- Basic knowledge and understanding of client relationship management.
- Knowledge and understanding of relevant Rennies Travel processes and policies.
- Knowledge of various sites suitable to host conferences/events.
Experience Required (not-negotiable):
- 5 years relevant experience
- Experience in handling all conferencing and events bookings
Location
Gauteng
Parktown
General Details
Rennies Travel would like to appoint a Conferencing and Incentives Consultant based at Rennies Travel
ead Office in Parktown
Successful candidates will be expected to embrace the Rennies Travel culture, and live the core values which underpin everything we do:
- Integrity
- Passion
- Innovation
- Inclusivity
- Accountability
Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to careers@renniestravel.com
NB: This appointment will be made in accordance with our commitment to Employment Equity.
Application details
Toni Klopper
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