Travelinfo

Job Description

Delivery of a Product Strategy that will see the evolution of strong long-term relationships with our supplier partners and maximize the return to GPN’s Global Partners. You will also ensure that all GPN’s Global Partners and their clients are being supplied with competitive, available product which delights all customers.

Availability

ASAP

Salary

Market Related

Required Qualifications

Qualification:

Customer Focus

· Provide outstanding service internal business partners and external customers

· Focus on customer needs

Commercial Acumen

· Focus on results

· Understands key business drivers for their Area and contributes to success

· Company/product knowledge

· Entrepreneurial mindset (identifies business opportunities for the organization)

· Professional/Managerial skills

· Execute effectively

Excellent Communicator

· Foster open communication

· Listen actively

· Practices information sharing

· Presents ideas & concepts logically and clearly

Partnering and Building Relationships

· Professional and friendly in dealing with business partners and external parties

· Builds and sustains productive relationships

· Establishes rapport with partners

· Builds trust in relationships

Upholds Company Philosophies and Culture

· Takes ownership for successes and failures

· Demonstrates a belief in FCL philosophies and values

· Exhibits a passion for their business and company

· Encourages a sense of enjoyment in the workplace

Makes effective decisions

· Identifies and understands issues, problems and opportunities

· Compares data from different sources to draw conclusions

· Makes difficult decisions when required

Skills and Capabilities

Skills/Capabilities

Description

Financial Management

· Interpret financial management reports

· Develop budgets and financial targets

· Achieve agreed financial targets

Problem solving and analysis

· Develop structured approach and framework for resolving key business problems

· Apply problem-solving frameworks and use appropriate analytical tools

· Present clear recommendations to senior management

Stakeholder management

· Proactively identify key stakeholder groups

· Seek input from stakeholders and respond to stakeholder queries

· Clearly communicate key business outcomes with stakeholders

Travel Industry knowledge

· Demonstrate detailed knowledge of travel industry and Flight Centre business

· Extensive wholesale experience

Supplier management

· Develop strategy for managing suppliers

· Set targets for individual supplier performance (financial and non-financial)

· Monitor supplier performance on a regular basis

· Identify, communicate and manage resolution of key issues with suppliers

· Manage suppliers across multiple geographies and cultural environments

Negotiation skills

· Develop and effectively present coherent, well-structured negotiating positions

· Build long-term relationships with negotiating partners

Systems knowledge

· Computer literate (Calypso, MS Office)

· Able to learn new systems quickly